Ahoy Janet! Thank you for sailing to us at planDisney as you prepare for your upcoming voyage with the
Disney Cruise Line!
It sounds like you are planning to elevate your cruise vacation as a Concierge Guest. The signature Concierge service is available to you now as you plan your vacation and will continue once on board with a dedicated Concierge team ready and waiting to assist you. I hope that you enjoy these extra luxuries on an already luxurious Disney Cruise Ship!
Returning Guests of the Disney Cruise Line, also known as
Castaway Club members, are presented with a lanyard upon arrival. The color of your lanyard will coordinate with your level of Castaway Club membership. Silver Castaway Club members or those that have sailed with the Disney Cruise Line on one to four cruises will receive a silver lanyard. Gold level members that have sailed with the Disney Cruise Line between five to nine times will receive a gold lanyard. Those that have enjoyed ten or more cruises are Platinum level members and receive black lanyards. Concierge Guests will receive lanyards based on Castaway Club membership.
One Concierge-level difference to note is that your Key to the World Card (the key to your stateroom) will be gold to show your Concierge Guest status. Janet, I hope you enjoy the
special amenities reserved just for you on your upcoming voyage.
Please drop us a line if you have any further questions. It's a pleasure to assist you.
Luxury awaits!
Adrianna