Hello, Esther!
Wow! Four tickets to The Happiest Place on Earth sounds like a great adventure. I’m sorry things haven’t worked out to use the tickets yet. Hopefully, there will still be an opportunity to do so.
There have been several updates to tickets since the
reopening of the Disneyland Resort. You’ll want to start by reviewing the latest announcement action about
modifications and cancellations. If your tickets don’t fit within the parameters indicated there, please reach out to a Cast Member on the
Tickets phone line at (714) 781-4636 for guidance.
Tony’s Tip: In some cases, ticket exchanges may need to be done in person at a Disneyland Resort main entrance ticket booth. Guests of the theme parks will need both valid theme park admission and
theme park reservations. So I also recommend checking the
theme park reservation availability calendar. That will help in planning how to use new or exchanged tickets. If reservations are available for your ticket type, you will be able to book a park reservation at that time to enter a park. If reservations aren’t available for the same day, I hope that there will be other dates that work to visit.
Good luck with the ticket exchanges, Esther. May you enjoy the magic of a visit to the Disneyland Resort soon!
~Tony