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  • On Jul 22, 2022
    Heather from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How to use a complimentary tickets given to me as a gift

    Hi, there!

     Welcome to planDisney, Heather. We're delighted to see you! Let's chat about how to plan your visit to the Walt Disney World Resort. 

     Theme Park Tickets in hand always make for a magical feeling, but exceptionally so if those tickets were complimentary. Wow! That's super exciting. To start, you'll need a My Disney Experience account on the Walt Disney World Resort website. Once you have that created, you can visit the Claims page to link your tickets. Simply click on the tickets icon and enter the ID number associated with your Theme Park Tickets. There are a variety of ticket type samples shown on that page to help you locate the ID number. Once your Theme Park Tickets are linked to your My Disney Experience account, be sure to make your Theme Park Reservations for the dates you plan to visit. With your tickets linked to your account and your Theme Park Reservations booked, you'll be well on your way to pixie-dusted adventures!

     You can also link your tickets to your My Disney Experience account using the My Disney Experience mobile app. When you open the app, tap on the three little horizontal lines in the bottom right corner of the screen. Tap on the Tickets and Passes icon and then tap on "Link Tickets & Passes."

     Not knowing the exact type of complimentary tickets you've been gifted, linking them may be a bit more difficult than I detailed. In that case, I encourage you to reach out to the Ticketing Team. A friendly Cast Member there will be happy to assist you! The Ticketing Team can be reached by calling (407) 934-7639. 

     I hope this was helpful, Heather. Please let us know if you have any other questions about planning a visit to the Walt Disney World Resort!

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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