• On Mar 12, 2021
    Karen from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have the complimentary tickets and they got expired on 2020 can I still used them once they reopen??

    Hi Karen, 

    Thank you so much for sending your question to us here at planDisney.  What a magical gift you have received, I am sorry that you have not yet been able to use your complimentary Theme Park Tickets.  With the news that Disneyland Resort will be reopening on April 30, 2021 for California Residents, you will finally have the chance to visit the "Happiest Place on Earth".  

    I have great news, Karen.  With the temporary closure of Disneyland Resort, most Theme Park Tickets have been automatically extended until December 16, 2021.  While those dates seem like a long way away, if you aren't able to use your Theme Park Tickets prior to then, the value of your expired Theme Park Tickets can be applied toward the purchase of new Theme Park Tickets.  Since your Theme Park Tickets were a gift, I would also reach out to the issuing party to see if there are any other restrictions in terms of your complimentary Theme Park Tickets.  If you have any other questions I would recommend contacting Ticket Services at (714) 781-4636.   

    I hope my answer was helpful, Karen.  Please let us know if you have any other questions, we are always happy to help.  

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Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

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