• On May 29, 2021
    Robert from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have (2) 2019 complimentary ticket entitlements that will expire June 7 2021. how do I use them to enter this Monday?

    Hello Robert!

    Welcome to planDisney! Thank you for stopping by with a great question about theme park tickets!

    To use your complimentary tickets, the first thing you need to do is link them to My Disney Experience. If you have any issues, please contact Existing Tickets at (407) 566-4985. After successfully linking your ticket, you will have to make a theme park reservation for the park you wish to visit. At this time, all Guests ages 3 and up are required to have both valid admission and a Disney Park Pass reservation for the same park on the same date. Reservations are subject to availability, so I recommend checking Theme Park Reservation Availability and making your reservation as soon as possible.

    planDisney tip: Robert, have you heard about Disney MagicMobile? This service is available for iPhone and Apple Watch users, and eligible Google Pay-enabled Android smartphones, and allows Guests to enter the theme parks by holding their device near an access point. After linking theme park tickets to your Disney account, use the My Disney Experience app to create a MagicMobile pass, add it to your digital wallet and head straight to the parks! If you would like to use physical tickets, please stop by any will-call window located at park entrance or visit the Disney Ticket Center at Disney Springs.

    It was a pleasure answering your question, Robert! I hope this information is helpful and that you have a magical visit to the Walt Disney World Resort!

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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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