Sleeping Beauty Castle at Disneyland Paris
  • On Mar 23, 2026
    Felicia from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a complimentary ticket for Disney Paris, what is the best drop off location to a guest relations office to get the ticket exchanged?

    Bonjour!

    Hey Felicia! Thank you for visiting with your question about your upcoming trip to Disneyland Paris! Your European adventure this summer will be here before you know it, so let’s dive straight into your question.

    Disneyland Paris is very easily accessible by car and train. If you are planning to be dropped off by taxi or a rideshare service to exchange your ticket at a Guest Relations location, I recommend getting dropped off at Marne-la-Vallée Chessy train station. This station sits right at the entrance to the Disneyland Paris resort, just before the security area. Once through security, head towards Disneyland Park on your left. The entrance to the park is located beneath the beautiful Disneyland Hotel, and you will find Guest Relations just outside the park entrance, where you can discuss your ticket. Keep in mind that the Disney Parks are always subject to capacity restrictions.

    This summer is a fantastic time to visit, as you will be able to experience the completely reimagined second park, now known as Disney Adventure World! Here you can live your own adventure in immersive lands such as World of Frozen, Avengers Campus, and Worlds of Pixar. Be sure to check out the brand new nighttime spectacular, Disney Cascade of Lights, which takes place each evening at park closing. I am doing everything I can to avoid spoilers, as I cannot wait to see it for the first time in person!

    I hope this helps with your planning, Felicia, and that you have an amazing time visiting the happiest place in Europe! If you have any other vacation planning questions, please reach out to me. I'd love to help!

    See ya real soon!
    Matt
thumbnail image for Matt

Meet the Panelist: Matt, United Kingdom

Hi there! I’m Matt, a husband, dad to two adventure-loving boys, a HR professional, and a proud Disney adult from the UK. My Disney journey began with my first visit to Disneyland Paris as a child, and since then, I've had the joy of visiting every Disney theme park destination around the world. When we're not on a Disney vacation, we're busy planning the next one! I can’t wait to share my tips and experiences to help you create your own unforgettable Disney memories. Learn More About Matt

Related Video

  • thumbnail image for How Do I Get From Disneyland Paris To Paris?

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.