Mom And Son Red Car Trolly; mickey balloons; Main Street; mother and son;
  • On Feb 15, 2025
    Yesssica from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, i have a complimentary merchandise ticket for a light up balloon they couldn’t replace the day I visited the parks. I just noticed it says it expired July 8, 2023. Do they honor the ticket and I can pay the difference when I visit the parks?

    Hi Yesssica!

    Welcome to planDisney! I'm so glad you stopped by with your question. Disneyland balloons are a colorful way to add a touch of magic and enchantment to any visit at the Happiest Place on Earth. And many Guests don't realize that if their delightful Disneyland balloon happens to pop, deflate, or fly away during their visit, they may return to a balloon vendor or Guest Services (with their receipt!) to ask for a complimentary replacement! This might have been what happened to you, Yesssica!

    I spoke with a friendly Cast Member who suggested returning to the location where you received the balloon replacement voucher and showing it to the Cast Member there. No guarantees that they will be able to honor the original offer, but you'll certainly find out what your options might be.

    I love the charming, unique balloons at Disneyland - they always put a smile on my face! There are two types to choose from, standard and specialty. The specialty balloons also come in a light-up version, which sounds like is what you got, Yesssica, and are so great at night, especially waiting for fireworks to begin!

    If you end up getting a replacement balloon, it should last for a few weeks, but when it's ready to be done, carefully let the air out of the balloon and save it! You can display it or inflate it later, whenever you're ready to enjoy the magic again!

    Well, I hope this information has been helpful for you, Yesssica! And I'll keep my fingers crossed that, with a little pixie dust, the dreams that you wish will indeed come true.

    Come visit us again real soon! 

    Warmest wishes,
    McCayla
thumbnail image for McCayla

Meet the Panelist: McCayla, Washington

Hello from the Pacific Northwest! I'm McCayla, a wife and mom dreaming of adventure in the great wide somewhere, yet also completely content watching Toy Story from the couch. My love of Disneyland began as a little girl on Peter Pan's Flight and only grows with each visit. But even when I'm not physically at the Happiest Place on Earth, I truly feel that same joy when I can help others (YOU!) experience the magic of Disneyland Resort too.

Learn More About McCayla

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