Captain Mickey with Mom and son
  • On Feb 16, 2022
    Lisa from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I completely paid for my reservation almost a year prior to sailing. I am in within 90 days and silver. I cannot find my port arrival time. There is nothing to click in the “online check in” section of the app. Where do I find my port arrival time?

    Ahoy there, Lisa! Thanks for pulling alongside us here at planDisney! 

    Ooh, May 2022 is just around the corner! Such an exciting time to be putting the finishing touches on your plans. I can tell by your question that you've been scouring the decks for the last bits of information to make sure everything is ship-shape for your incredible Disney Cruise Line vacation! From Port Adventures and Adult-Exclusive Dining to Onboard Fun and luxurious treatments at Senses Spa & Salon, I'm sure you've checked them all off the planning list and are almost ready to move on to packing!

    The good news is you won't have to climb to the crow's nest to see the sun, or in this case, your port arrival time coming over the horizon! You have your heading, just stay steady on your course!

    When you start the Online Check-In process, which opens 30 days prior to embarkation, you can fill out cruise documents, register any little castaways for youth clubs and select the all-important port arrival time! This is also the perfect time to review the requirements for completing your Safe Passage procedures as well as check for the most up-to-date "Know Before You Go" information! 

    So, Lisa, it wasn't a mirage - your port arrival time just hadn't come into view just yet! Now that you know when and where to look, you can spend your time packing at a leisurely pace or, if you're like me and my crew, you can try to make the time pass by constantly refreshing the countdown in the Disney Cruise Line Navigator app to look for our favorite character emojis! 

    However you spend the next few months, I'm sure you're in for an incredible voyage. May is such a wonderful time to sail, and I hope you and your crew have an amazing time! Thank you so much for your question, and if any others come up while the sands swirl through the hourglass, you know where to find me here at planDisney! 

    Fair winds and following seas! 

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Meet the Panelist: Andrew, Missouri

Anchors aweigh! I’m Andrew - but you can call me PLANdrew! I’m a Disney husband and dad who’s been sailing with Disney Cruise Line since I was 15 years old. My family and I have embarked on incredible itineraries around the world, making magical memories on each exciting adventure. So, if “the line where the sky meets the sea calls you," I’m here to be your guide! As Maui would say, “You’re Welcome!” Learn More About Andrew

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