• On Jun 29, 2018
    Michael from AL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’ve completed our online check-in but I’m not able to select a room request at Caribbean beach. Is there a certain time frame for making selections?

    Hi Michael,

    Welcome to the Disney Parks Moms Panel, and thank you for your question. I have an upcoming stay at Disney’s Caribbean Beach Resort too, and I cannot wait to jump into that dreamy pool and enjoy the tropical vibes around the resort!

    Michael, I also completed my online check-in this week, and also could not complete any room requests on either the My Disney Experience mobile app or desktop version. First, be sure your app is updated with the most recent version of My Disney Experience and then try again to see if you have any success. If that still doesn’t work, I recommend giving Walt Disney World Resort reservations a call at (407) 939-1936 to add your requests to your reservation – that’s what I ended up doing. What’s nice about that option is that the Cast Member you speak to can help you determine the best requests to make, given the construction going on at the resort. Our stay is more of a resort vacation, so it was important to me to be close to the feature pool, but if you’re planning to be using Disney Transportation to the theme parks, you may want to make your location request based on proximity to transportation or bus stop order. Based on the room category you booked and your preferences, the Cast Member you speak with can help you make your magical requests.

    Enjoy your autumn visit to Walt Disney World, Michael! With the all-new Toy Story Land, Mickey’s Not So Scary Halloween Party, and the Epcot International Food & Wine Festival, you are in for a truly spectacular time.

    Wishing you a magical vacation,
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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