Hey Eve! Welcome to planDisney.
Thank you for visiting us with your great question about
wheelchair rentals at Walt Disney World Resort!
Walt Disney World Resort prides itself in offering a
multitude of disability services and access options throughout the Walt Disney World theme parks and Disney Springs. We welcome and accommodate all our Guests (regardless of cognitive, mobile, or hearing disabilities) to travel "the World" safely and comfortably! One way we help our Guests with their visits to the Most Magical Place on Earth is by offering wheelchair rentals!
Walt Disney World not only offers wheelchair rentals within the theme parks and Disney Springs but also through second parties that can deliver wheelchairs and ECVs directly to your
Disney Resort hotel — before you even check in!
Currently, Walt Disney World is partnering with ScooterBug as its Disney Featured Provider. If you choose to rent a stroller, wheelchair, or ECV through ScooterBug, you do not need to be present when the equipment is delivered to your Disney Resort hotel. ScooterBug will work with the Cast Members to manage the deliveries and returns of your rentals! You can order your rental through ScooterBug to your Disney Resort hotel by visiting the ScooterBug website or calling them via phone at (800) 726-8284.
If you do not need a length-of-stay rental and prefer to rent your wheelchair “as you go”, you can do so at any of the Walt Disney World Resort theme parks or Disney Springs. Please keep in mind that these rentals cannot be removed from the destination where they were rented and must be returned to their rental location before the end of the day.
Eve, I hope I have helped answer your question. I encourage you to
learn more about the many exciting changes happening during the phased reopening of Walt Disney World Resort. If you have any additional questions, please visit planDisney again!
Always hEAR to Help You,
Priscila