Hey There, Hi There, Ho There, Kirstin!
Welcome to planDisney! Thank you so much for stopping by, and we are beyond excited to answer your question and help you plan your upcoming trip to the Disneyland Resort! We are honored to be on your PLANNING TEAM! WOO HOO!
I am so sorry you are having issues with your
Disneyland Theme Park Tickets. Since you are only a couple of weeks away from your MAGICAL trip, we definitely want to make sure you are able to get your ticket problem resolved in order for you to make your
Disneyland Theme Park Reservations as soon as possible!
My first recommendation is to login to your My Disneyland Account and see if you can locate your tickets by clicking the
Ticket and Reservations Details link. From there, you should be able to access your Disneyland Theme Park Tickets to then make your theme park reservations.
If you are not able to locate your tickets, I would then call 714-781-4636 and speak to a very helpful Cast Member. The great thing is that the Cast Member will be able to access your My Disneyland Account and resolve your matter very quickly.
You have probably heard that the wait time to call the Disneyland Resort has been extremely long the past several months. Because I want to save you time, my recommendation is to call in the evening. From my experience, I have found that you will wait for a longer period of time if you call in the morning or afternoon.
I hope this information is helpful! If you have other questions, please do not hesitate to ask! We are here to help in any way!
Have a MAGICAL day!
Wes