Hi Paige, and welcome to planDisney!
I am so sorry to hear that you are having issues getting your confirmation information from Summit, and I am hopeful things will work out soon for you. The good news is that you are going to have the best time at
Walt Disney World Resort!
From what I have read, you should have been sent your ticket confirmation order number 7-10 days after you were paid in full. Have you created your
My Disney Experience account and included the members of your party attending with you? If not, now is a great time to get it done. Your theme park tickets will need to be
linked to your My Disney Experience account, and once that is taken care of, you will be able to reserve your theme park reservations using the
Disney Parks Pass Reservation System. You will select the theme park you desire to visit and include the guests experiencing them with you and proceed through the process.
Because your arrival date will be here before you know it, it is a good idea to get those theme park reservations reserved as soon as possible. In the meantime, I recommend making a call to Summit to inquire about your confirmations.
Please let us know how we can help you further before your arrival.
Have a magical time!
Raquel