Hiya Brandi - welcome to
planDisney!
I'm so glad you stopped by with your question for our team of panelists. We love helping Guests just like you plan your magical Walt Disney World Resort vacations! I'm so excited to hEAR about your upcoming trip - there's so much to experience as part of the
Walt Disney World 50th Anniversary Celebration!
Walt Disney World Resort always strives to be a place where
all Guests can share magical experiences, and the
Disability Access Service (DAS) is designed to assist Guests who may not be able to wait in the standard attraction queues. Once registered, the service allows the Guest and up to five others in their party to select an attraction and allows you to return later (usually the current wait time for the standard queue) through the faster Lightning Lane queue for a reduced wait. This allows you to spend that time waiting somewhere more comfortable for those in your party who would have difficulty waiting in the standard queues. If you have other needs, you can always communicate those directly to a Cast Member at an attraction to see what other accommodations may be available!
Currently, U.S.-based Guests are able to
pre-register online for DAS at least two but not more than 30 days prior to their visit, or you can register at a Theme Park's
Guest Relations location in person. When using the online pre-registration option, you'll be assisted in making up to two
DAS Advance experience or attraction reservations for any days you will be visiting the Theme Parks. If you register in person, you will be able to make DAS Advance reservations two days in advance (i.e., not on your first two days). Once you're actually inside a Theme Park, you'll also be able to use the
My Disney Experience Mobile App to make and hold one additional regular DAS selection at a time, and that's in addition to any DAS Advance reservations you already have.
This new system has been a true game-changer, but it's still new, so be sure to speak to a Cast Member if you need any assistance using it once you're in the parks. I always like to check in to see if there are any updates, or if they have any suggestions for how to maximize our day!
I hope this information is helpful -
please let me know if we can answer any other questions as you continue planning!
Ryan J.