Special Needs Family with Mirabel; girl in costume; Encanto
  • On Aug 20, 2023
    Sara Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    we are coming next august 27 and 28. we are 5 people in total (one of us less than 3 years old) but 2 people have disabilities with no pissibilities to stay in line for a lot. where can I upload documents?

    Howdy, Sara!

    Thanks for bringing your question to us here at planDisney. Much like Pumba and Timon, we are here to help you navigate the park with ease. At The Happiest Place On Earth, everyone is welcome, and that ain't no passing craze.

    I totally understand how important it is to have everything ready for your cast of characters’ visit to the Disneyland Resort. Now, let's chat about the Disability Access Service (DAS) – it's truly a game-changer if you're looking for extra support while waiting in lines. With DAS, those lengthy queues become a thing of the past. No need for a doctor's note – simply request a live video chat to pre-register between 2 and 30 days before your visit.

    If you'd rather call Disability Services directly, their phone number is +1-407-560-2547, or you can email them at disability.services@disneyland.com. Think of them as your very own fairy godmothers – always there to lend a hand.

    So Sara, with these tips in mind, you’re ready to have a magical time at the Happiest Place On Earth next week! Keep those questions coming. I’d love to share my favorite tips or suggestions for your visit. Just consider me your personal Timon and feel free to message me directly for a quicker response next time. 

    Hakuna Matata!
    Danielle

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Meet the Panelist: Danielle, California

I'm Danielle, happy wife and mom of two of tiny tots. Raised just around the riverbend from the Disneyland Resort, I love finding ways to experience all the magic that The Happiest Place On Earth has to offer! From finding the yummiest snacks, to taking practically perfect photos and adding magic to a romantic night out, let me share A Whole New World of tips to keep your Mouseketeers happy and cozy in the parks and hotels. If you're feeling overwhelmed planning your dream trip, you've got a friend in me! Learn More About Danielle

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