Family With Medals
  • On Jul 14, 2015
    Laura from TN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    i am coming with my family in november for two weeks and my 2 1/2 year old son has Asburgers and my father is disabled and has a scooter, can we get the red handicapped card for our party ?

    Welcome to the Disney Parks Moms Panel, Laura!  

    How wonderful you are planning a November vacation with your family at the Walt Disney World Resort! I think that you will find that Disney strives to make the resort accessible to everyone! 

    If your son is unable to wait in a traditional queue, you can request a Disability Access Service (DAS) at any theme park Guest Relations Lobby. The DAS will provide a virtual wait time for an attraction. Discuss with the Cast Member your son's needs and the Cast Member will provide assistance based on your individual situation. Keep in mind that this must be done in person, and you must bring your son and other party members with you so that the DAS can be electronically associated with your entire party via valid theme park ticket media (MagicBands or admission tickets). I'm limited on space, so take a look at a recent answer that details how to use this new electronic DAS in the theme parks

    Since most of the attraction queues are ECV friendly, your father should be able to navigate without worry. There are some attractions where he will need to be ambulatory or transfer to an attraction wheelchair before entering a ride vehicle. I suggest looking at the Services for Guests with Mobility Disabilities page for a detailed description of attraction access categories and so your father can be prepared for his visit. 

    I hope this helps, and you have a magical time making memories with your family. Please let me know if I can be of further assistance.

    Have a magical day!

thumbnail image for Missy

Meet the Panelist: Missy, Texas

Hello, I’m Missy from Texas! I love all things Disney, especially the Walt Disney World Resort. Although we visit several times a year, there’s always something new to experience, making each vacation unique. As a mom to a son with special needs, I know the importance of cherishing every park visit and look forward to helping you plan magical moments for your family! Learn More About Missy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.