AA Mom And Kids Mickey Ice Cream Bar; DinoLand U.S.A.; animal kingdom
  • On May 13, 2014
    Brenda from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We will coming to Disney World shortly. We will have a child with autism. I have read about the card for disabilities that help with the lines in the park, however I would like to know what accommodations if any are provided for the lines for the buses?

    Hi Brenda ~

    Disney does a great job of providing assistance to Guests with many types of disabilities. The Disability Access Service Card (DAS) will certainly help you in the parks. However, I don't know of a lot of assistance provided in lines for the buses. Some of the bus stops are not manned by Cast Members such as those at a lot of the resorts, so there is really no one to assist you during your wait. Sometimes there are Cast Members near the bus stops at the theme parks. If you see a Cast Member, I would certainly ask for assistance if needed.

    Just in case, I would prepare for waiting. Perhaps you can try riding the bus with you child in your home town before your trip to Disney so that you can practice waiting and riding the bus. If your child rides the bus to school, explain that it is similar to riding to school.

    I would also bring something to keep your child entertained while waiting in the line and riding the bus (favorite electronic toy, books - you know what works best for your child). If noise sensitivity is an issue, bring head phones or ear phones to lessen the noise.

    You could also try having someone wait in line for you and joining them when they are closer to the front of the line. You may want to mention that is happening to the Guests behind you so they know you and your child will be joining the party. Some Guests will be very understanding - others may not. You have to take a deep breath and go with the flow as best you can.

    I would also try traveling to and from your resort during non-peak times. Do not try to catch the buses when everyone is heading there for theme park openings.

    If you think that it is really going to be a problem, perhaps you could consider renting a car. The added expense may be worth less stress.

    ​Please feel free to visit us with all of your planning questions. We are hEAR for you!

    Wishing you minnie magical memories :-) Allison V.
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Meet the Panelist: Allison, Georgia

I'm a Disney-fanatic! I made my first trip to Disney World the year it opened and have grown up crazy for all things Disney. As the Mom of a son with Cerebral Palsy, I love providing recommendations for families traveling with a special needs member. Learn More About Allison

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