• On Feb 13, 2016
    Kelly from PA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are coming to Disney in October! My 2 kids age 10 & 6 are both on the autism spectrum. They have problems standing in long lines for an extended period of time. We were told we could get a disability card. How do we get one on these to help us?

    Hello Kelly! Thanks for stopping by the Disney Parks Mom's Panel with your question. There are so many things I love about Walt Disney World and one of them is the thought and care put into meeting the needs of every single Guest who passes through the gates. Disney is committed to making a trip to the Parks a happy, magical experience for every single person and that includes those with special needs. For this reason, they have made the Disability Service Access Card available to those who have unique needs of any kind. When you arrive in the Park, make a stop at Guest Relations to request your card. Please be sure you have your entire party with you as the Cast Member there will need to make note of how many people are with you. This card will allow you to schedule a return time for an Attraction of your choosing, based on the current wait time. After you have visited that Attraction, you can return to Guest Services or visit kiosks around the Park to request another one. Take a look HERE at all of the many ways Disney meets the needs of those with disabilities and please spend a few minutes HERE reading about the Disabiity Access Service Card and how it can work for you. I have a grandson who is also on the autism spectrum so I completely understand how challenging it can be to wait in long lines. The Disability Access Service Card has been a lifesaver for him, his parents, and his little sister. It has made going to Disney Parks a happy, carefree experience for all of them.

    Please let us know if there is anything else we can do to help you as you plan your magical Walt Disney World trip. Have a wonderful day!
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Meet the Panelist: Nancy, Utah

Hi, I'm Nancy. I'm a mother to 8, grandmother to 9 and just about to celebrate 36 years of marriage to one amazing guy! There are few things that make me happier than spending time with my family and nowhere I would rather do that than at Walt Disney World. I'm so excited to help you with your questions about planning your own magical vacations and to share my ideas of how you can make your own special Disney memories that you will cherish forever and ever!  Learn More About Nancy

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