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  • On Jun 13, 2022
    Juliana from QC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am coming to disney in a couple of weeks and I believe that my husband and son qualify for the DAS. I sent an email but I am not sure if there is enough time for the process

    Greetings, Juliana and welcome to planDisney!

    As a fellow Canadian Disney fan, it would be my honour to assist you today. We have utilized the Disneyland Disability Access Service (DAS) for our son and it was extremely helpful as it provided us with alternative options instead of standing in the regular attraction queue, thereby enabling us to tend to our son's needs. 

    There are currently two methods of registering for the Disneyland Disability Access Service (DAS):
    1) In advance of your arrival from 2-days up to 30-days with the DAS Advance virtual consultation online, or,
    2) In person at any Guest Relations inside any Disneyland Resort theme park.

    Please Note:
    To register for the DAS accommodation either in advance of your visit with the DAS Advance, or during your visit in person please associate or link the theme park tickets of those in your travel party to your Disney account so that they may be placed on the DAS Guestlist during your registration. Also, the Guest who needs the DAS accommodation must be present for either the DAS Advance virtual consultation online or the in-person consultation at Guest Relations once inside a Disneyland Resort theme park.

    During a theme park visit, to request a DAS Return Time, anyone on the DAS Guestlist or the registered DAS Guest may use the self-selection tool on the Disneyland Mobile App, or by visiting Guest Relations, or by visiting an attraction on the DAS list, or by visiting a Guest Experience Team Kiosk at many locations near attractions, but the registered DAS Guest MUST be present at the attraction entrance when redeeming the DAS Return Time.

    Along with the DAS accommodation, you are able to opt into the Disney Genie+ service which will save you time waiting in lines for attractions that offer the Lightning Lane entrance. You can activate the Disney Genie+ service using the Disneyland Mobile App as soon as you enter a theme park. It's a good idea to update the Payment Method via the My Profile section in the app to facilitate any app transactions such as the purchase of the Disney Genie+ service. Plus, when you purchase the Disney Genie+ service you will enjoy unlimited digital downloads of Disney PhotoPass attraction photos including Magic Shots from your day (subject to availability and change).

    Kindly refer to Disneyland Resort's Services for Guests with Disabilities for any other accommodations during your visit.

    Juliana, I hope this information is helpful, it was my pleasure assisting you today and I wish you a fantastic vacation at the Disneyland Resort, thank you kindly for stopping by planDisney!

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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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