• On Apr 23, 2017
    Cindy from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Coming from Canada can we use the luggage service because we clear US customs in Toronto before we fly...or would we need to claim our luggage in Orlando to clear customs again? Or Would luggage go toronto to resort by itself?

    Welcome back to the Disney Parks Moms Panel, Cindy!

    Disney’s Magical Express® complimentary return airport shuttle service is just one of many benefits Guests at select Disney Resort hotels enjoy. Cindy, if you haven’t booked Disney’s Magical Express® during your original reservation booking, please contact a booking agent at (407) 939-1936 and ensure you have your flight information and Disney Resort hotel confirmation number on hand.

    Approximately 2-3 weeks before your scheduled arrival, your Disney’s Magical Express® transportation voucher and luggage tags will be mailed to you. Affix the luggage tags to your suitcases in Toronto so that they may be properly identified for Disney’s Magical Express® and then transported to your Disney Resort hotel after you land in Orlando. As well, please keep the transportation voucher with you to present at Disney’s Magical Express® Welcome Center after you land in Orlando. Important Pre-Arrival information is listed for flights arriving between 10:00 PM and 5:00 AM.

    Cindy, you will not need to clear U.S. Customs and Immigration in Orlando, if you have already been cleared before your departure in Toronto. Once you land in Orlando, you can bypass Baggage Claim and head to Disney’s Magical Express® Welcome Center located in the Ground Transportation Area, Side B, Level 1. Disney will collect all tagged luggage for transport to your Disney Resort hotel, rest assured.

    Mom's Tip: Include any first day essentials in your carry-on until your luggage arrives at your Disney Resort hotel later on.

    Magical Disney Wishes!

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Meet the Panelist: Jacqueline, Ontario

Hello there, I'm Jacqueline from Ontario! I am passionate about Walt Disney World Resort. Each of our Disney Parks vacations have been unique and memorable, bonding our family in ways like no other vacation. Disney vacations quickly became an annual tradition, and we always look forward to our next Disney Parks and Disney Cruise Line vacation! I would be so happy and honored to help you plan your magical Walt Disney World Resort vacation.

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