Hi Neil,
There's a lot that I love about all the cool and convenient planning tools available in
My Disney Experience -- both the online version and the
My Disney Experience mobile app. The
Family & Friends feature is certainly one of the tools I really appreciate.
I recently experienced the same issue as you with not being able to remove someone who was listed in
My Family & Friends List. As a typical do-it-yourselfer, especially when it comes to planning Disney vacations, I'd love nothing more than tell you the shortcuts for how to resolve this yourself.
In my case, I ended up having a quick
chat with the Cast Members on the Walt Disney World Internet Help Desk. The Cast Members were able to help me get everything sorted out with my list. My best suggestion is to reach out to the Internet Help Desk. In addition to contacting them through the the chat service, you can give a call to them at (407) 939-4357.
Neil, there's so much to look forward to with your Walt Disney World Resort vacation. I hope you're especially looking forward to joining in all the fun of
“The World’s Most Magical Celebration” to celebrate the 50th anniversary of the Walt Disney World Resort!
Jerry