Family on Expedition Everest
  • On Jan 24, 2023
    Andrew from England - South Yorkshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I collect ride photos across a family group via MagicMobile when I’m the only one with the MDE app and I manage their plans (kids and elderly parents)? Can they each run the app with my login credentials or do they each need a separate MDE account?

    Hi Andrew, welcome to planDisney!

    One of my favorite ways to reminisce about past Walt Disney World Resort vacations is by looking through our Memory Maker photos. I’ve got photos of our travel party pretending to sleep on Space Mountain, my son’s first ride on Expedition Everest- Legend of the Forbidden Mountain, and the really funny faces my toddlers made on Frozen Ever After

    There are two ways attraction photos are linked to your My Disney Experience account. On some rides your MagicMobile pass, MagicBand, or MagicBand+ uses Bluetooth to “auto-magically” link your photo to your account after you ride an attraction. Other attractions have touch points where you link the photo to your account by scanning your MagicMobile pass or MagicBand+ at a photo display after the ride. 

    In your situation, when there is one My Disney Experience account that manages several others, it is possible for each member of your travel party to sign into the same account on different devices. When your family logs in to the My Disney Experience account, it is important that they have the Bluetooth technology enabled so the photos can be linked to your account. However, having multiple devices signed into one account at the same time is not always recommended because it can cause the My Disney Experience app, or your activity within your account to move slowly. 

    I recommend getting the members of your family their own MagicBand+. You can still manage each family member through your account, and you just need to link the MagicBand+ to their name under “Your MagicBands and More” in the My Disney Experience app. This will allow the members of your family to collect their photos without having to be logged into your My Disney Experience account. And the MagicBand+ can also be used to enter the theme parks and check in to Lightning Lane selections.

    Since I also travel with a multigenerational family, one of my top tips is to stop at every Disney PhotoPass photographer you see! You can get great family photos with the beautiful back drop of Cinderella Castle at Magic Kingdom Park, or the Tree of Life at Disney’s Animal Kingdom Theme Park. It is such a great way to make sure everyone is in the photo together. And make sure you ask the PhotoPass photographer if they have any Magic Shots- your photo may include a surprise guest! 

    I hope this was helpful, Andrew. If you have any more questions, please visit us again at planDisney! 

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Meet the Panelist: Kaitlin, Indiana

Hi friends! I'm Kaitlin, a wife and mom to two young boys. I can always be found with a list of the latest and greatest snacks and treats at Walt Disney World, and sometimes I'm even willing to share those snacks with my family. In the meantime, I'm here to help answer your questions about your vacation to Walt Disney World Resort!  Learn More About Kaitlin

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