AA; Mom planning on computer
  • On Nov 4, 2023
    Carol from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When I click "My Plans", I see a list of my Disney park plans, but I can't see my Friends and Family's plans. I used to see them on my list even if I didn't make the reservations with them. How can I get that ability back?

    Hey there, hi there, Carol! You're as welcome as can be here at planDisney!

    I couldn't be happier to hear that you have a magical adventure at The Most Magical Place on Earth just around the riverbend. And since you have your Theme Park Reservations all set, it sounds like your planning is off to a practically perfect start. But with My Disney Experience accounts, Family & Friends Lists and more, sometimes, planning can feel almost as confusing as it is magical. That's what we at planDisney are here for, Carol, and I'm more than happy to help!

    To view your family and friends' plans, both shared and unshared, on your My Disney Experience account, your family members and friends will have to give you access to view all of their plans. Just have your family members and friends log into their My Disney Experience account, hover over the "My Disney Experience" tab and click on "My Family & Friends." Then, they should click "Update" next to your profile and select "All My Plans" to allow you to see all of their Walt Disney World plans, even if you are not on the same reservation. 

    Carol, if it's easier, your friends and family can also change their settings on their Family & Friends List on the My Disney Experience app. Just have them log in, tap the three-line menu icon at the bottom of the screen, scroll down and tap "My Profile." Tap the Family & Friends List link at the top of the screen and then tap your profile name to change which plans of theirs you can see on your account. It's as easy as a wave of Fairy Godmother's wand. Bibbidi ... bobbidi ... boo!

    I hope this helps, Carol! Please feel free to stop by any time with any questions you may have along the way. You've got a friend in me!

    Life is the bubbles,

    Mandy

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Meet the Panelist: Mandy, Louisiana

I'm Mandy - Louisiana girl, wife, Mommy and lover of all things Disney. Walt Disney World Resort is my family's happy place, and our vacations are equal parts rope-drop thrilling and poolside chilling. For us, the best things in life aren't things at all, and we believe in investing in experiences and making magical memories together. Our Disney Vacation Club Membership has been our investment into a lifetime of unforgettable family fun. It's our key to the magic, and I can't wait to help you unlock yours! Learn More About Mandy

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