Greetings, Pablo and welcome to
planDisney!
Thank you kindly for your great patience and I apologize for any inconvenience you may have experienced, Pablo. It would be my honor to be of further assistance as a fellow Guest having experienced similar refund processes in the past.
Pablo, typically any approved refunds may take between 7 to 10 business days, and it also depends on the particular billing cycle of your credit card company, therefore it could take even longer. By this time, you should have received your refund, or it may be on the pending section of your credit card account. I apologize for the waiting you may be experiencing and greatly appreciate your patience and invite you to contact
Disneyland Resort support for further assistance, as I do not have any access to Guest matters as a fellow Guest myself.
We hope that you plan on returning to the
Disneyland Resort in the future and I invite you to periodically refer to the
Disneyland Resort Offers & Discounts which you can locate once signed in to your Disney account by accessing the
Places to Stay tab.
Pablo, keep in touch with the
planDisney Podcasts, Presented by State Farm to not only meet my knowledgeable friends but to also hear their first-hand tips and advice. As well, you may wish to follow
planDisney on Instagram and
planDisney on Twitter for official updates, news and information to optimize your future visit to the Disneyland Resort.
It was my pleasure assisting you today, Pablo and we here at planDisney look forward to helping you with your future planning for the Disneyland Resort - thank you!
Best Disney Wishes!
Jacqueline