• On Oct 23, 2021
    Areal from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I chose the wrong date purchasing my event tickets. Can I fix that?

    Hi Areal! Welcome to planDisney.

    The holiday magic has already begun to appear around the Walt Disney World Resort. Every year I am amazed to see that Mickey has transformed Magic Kingdom Park from spook-tacular Halloween decor to a Christmas wonderland overnight. The Disney Parks Blog recently shared Foodie Guides to delicious holiday treats, sips, and meals in the theme parks and the resort hotels. You are going to have so much festive fun!

    I'm sorry to hear you chose the wrong date when purchasing event tickets. I'm guessing this means you have tickets to the Disney Very Merriest After Hours event, but my advice should apply for other ticketed events. Tickets are non-refundable and non-transferrable according to the terms and conditions, so I recommend speaking with a Cast Member to see what your options are. You can call a Ticketing team Cast Member at  (407) 939-5277 from 7:00 a.m. through 11:00 p.m. EST. You may also reach out via the Chat With Us feature in the My Disney Experience mobile app - be sure to enter your ticket numbers and fully explain what outcome you're hoping for. It may take a while for a Cast Member to pick up the phone or reply via chat, so hang in there.

    Areal, thank you for stopping by planDisney with your question. As you count down the days to your Walt Disney World Resort vacation, we're here to help if you think of anything else! We are sharing our tips, news, and discoveries on our Instagram page @planDisneyPanel, and I hope you'll join our adventures there. Have a wonderful time next month!

    Wishing you much magic,
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.