Jumbeaux's Sweets on Disney Treasure
  • On Jan 17, 2026
    Lela from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We chose a port arrival time during the check-in process but cannot find it anywhere on our navigator app. Where does it show up on our reservation?

    Hi there, Lela!

    Welcome to planDisney. It sounds like you are getting ready to sail on the Disney Cruise Line soon! My family loves Disney Cruises because we get to enjoy the magic of Disney while also relaxing on the deep blue sea. It is the best of both worlds!

    You can find your Port Arrival time by signing into your account on the Disney Cruise Line website and opening your reservation by selecting "My Reservations" under "Already Booked" at the top of the homepage. Once you are there, find the Online Check-In section and select the blue link that opens your check-in details. Your Port Arrival Time should appear at the bottom of that page. You may also see options to print the Port Arrival Form or send it to your email account. I do both because I tend to be an over-prepared traveler! If you have any issues, you can also call Disney Cruise Line for assistance. 

    Did you book your Port Adventures and onboard activities yet? Even though popular options tend to fill up quickly, Guests do cancel their plans from time to time, so it's worth keeping an eye on the Navigator app for any new openings. I love participating in a Beverage Tasting seminar and then unwinding in one of the adults-only areas while my kids are off making new friends in the youth clubs. They always seem to find a whole new crew by day one!

    If the experience you want isn't available ahead of time, don't worry! Once you're onboard, swing by Guest Services on the ship. They occasionally have extra spots open for certain activities, so it's always worth checking. 

    Lela, I hope you have a wonderful cruise! We hope to see you real soon!

    Happy sailing!
    Jen
thumbnail image for Jen

Meet the Panelist: Jen, Nevada

Hello from Nevada! I'm Jen - a married mom, social worker, and lifetime collector of Disney experiences. Disneyland Resort has been my "home away from home" since I was a child, and Walt Disney World Resort has become one of my favorite vacations spots as an adult. Whether it's celebrating special occasions, dining with food allergies, or making use of digital tools, I love helping Guests maximize their time and fun while visiting Disney destinations!  Learn More About Jen

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