• On Dec 17, 2022
    Lina from MO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My children missed the Fantasia show last night because the line for the ride was too long. The tower of horror was under check so only half was working. Can we enter the Hollywood studio on another day for free half an hour before the park closes

    Welcome to planDisney, Lina.

    Oh, bother! I'm so incredibly sorry that your family missed Fantasmic! due to being stuck in the twilight zone. I'm sure that made for a less-than-magical end to your Disney day. Unfortunately, sometimes the rides at Walt Disney World require some technical support. This means they either temporarily shut down completely or run at a lower capacity until the issue is fixed. Disney takes the safety of its Guests very seriously (which I certainly appreciate!). Hopefully, you were still able to enjoy your stay at The Twilight Zone Tower of Terror, Lina. To this day, this is still one of my favorite rides.

    Unfortunately, Lina, it's highly unlikely that Disney would grant you free entry into Disney's Hollywood Studios to see Fantasmic! Speaking personally, there have been times when I've missed a show because I've been stuck in a long line, or a meal has taken longer than expected, etc. I can remember the frustration and disappointment. You can always contact Guest Services and speak to someone directly about your issue. But I would anticipate them requiring you to purchase another ticket if you'd like to see Fantasmic!

    I know that's not the answer you want to hear, Lina. I wish I had more magical news for you. If you have the Park Hopper Option on your ticket, here's an idea for you. Let's say you go to Disney's Animal Kingdom Theme Park one day. Once it gets past 2:00 PM, you can always hop to Disney's Hollywood Studios to see Fantasmic! without purchasing a separate ticket. 

    Hopefully, you and your family will be able to see Fantasmic! soon, Lina. I'm sure the wait will only increase the enjoyment when you finally see it.

    See ya real soon.

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Meet the Panelist: Mike, Virginia

I'm Mike, a Disney-loving "scouser." I have a wonderful wife and two young children who share my obsession for all things Disney. I've always been enchanted by the magic of Walt Disney World Resort - the charming music, captivating beauty, enthralling attractions, and breathtaking shows spark my imagination and fill me with a sense of awe. I'm perpetually planning my next Disney adventure! If you're interested in makin' memories at "The Most Magical Place on Earth" then you've got a friend in me.
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