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  • On May 26, 2019
    Samantha Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My children have ADHD and are incapable of standing in a queue. Is there anything DISNEY can do for them, me and the rest of the queue.

    Hi, Samantha!  Thanks for bringing your question to the Disney Parks Moms Panel.

    I see we share the same first name.  It really is a small world after all!  Another thing we have in common is that we both have children with special needs.  I have a son who is on the autism spectrum, and one of the reasons why my family loves the Walt Disney World Resort so much is that they go above and beyond to make the magic accessible to everyone.

    I would suggest that before your trip, you familiarize yourself with Walt Disney World Resort's Services for Guests with Disabilities.  When we visit the Walt Disney World Resort with my son, we utilize Disability Access Service (DAS).  Disability Access Service is intended for guests whose disability prevents them from waiting in a traditional queue environment.  When you arrive for your first day of fun at one of the Walt Disney World theme parks, you will want to visit Guest Relations.  There you can speak with a Cast Member to determine if Disability Access Service is the right accommodation for your children. 

    You have chosen a wonderful time to plan your magical vacation.  There are so many new and exciting things happening now and in the near future at the Walt Disney World Resort.  I am sure you and your family will have an amazing adventure together!  Please visit us again if you have any additional questions as you plan for your trip.

    See ya real soon!
    Samantha
thumbnail image for Samantha

Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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