Mom And Daughter Resort Room
  • On Feb 22, 2016
    Glenda from TN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Child in wheelchair what is new policy about entering rides ? Do they still have the pink disable card?

    Hello, Glenda!

    My son uses a push stroller/wheelchair to tour the theme parks, and I can tell you that accessibility at Walt Disney World Resort is one of the reasons we return visit after visit. Most queues are wheelchair friendly, so you should be able to navigate the standby and FastPass+ lines easily. Keep in mind that there are some attractions where your child must be transferred, while others allow them to remain in their wheelchair during the experience. The Services for Guests with Mobility Disabilities page organizes the attractions into access categories so you can plan accordingly. 

    In the last few years, the Disability Access Service (DAS) has been implemented. This service is designed for those who are unable to wait in a regular queue due to their disability. The DAS recipient will obtain a return time to visit an attraction and welcome to wait in a quiet area grab a bite to eat or visit another attraction. You must request DAS in person at any theme park Guest Relations Lobby so that Cast Members can offer assistance based on your child's particular needs. If DAS is assigned, it is good for the length of your visit and valid at theme parks. Since the DAS is electronically associated with theme park admission media (tickets or MagicBands), you will no longer receive a paper card, but your DAS return times are visible in your My Disney Experience account. You are also welcome to use DAS in tandem with FastPass+. 

    Thank you for your question, and please let me know if I can be of further assistance. 

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Meet the Panelist: Missy, Texas

Hello, I’m Missy from Texas! I love all things Disney, especially the Walt Disney World Resort. Although we visit several times a year, there’s always something new to experience, making each vacation unique. As a mom to a son with special needs, I know the importance of cherishing every park visit and look forward to helping you plan magical moments for your family! Learn More About Missy

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