Toy Story Land; Toy Story Mania; mother; daughter; Hollywood studios
  • On Apr 8, 2024
    Helen from ESSEX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My child requires DAs, does she have to have her own account or can I log into my account to do the video chat with my child present. Thank you

    Hello, Helen! 

    Welcome to planDisney, and thanks so much for stopping by to ask us your question. I’m happy to hear you’ll be traveling to the Walt Disney World Resort with your family soon!

    It sounds like you’ve heard about the Disability Access Service (DAS) program for Guests who aren’t able to wait for attractions in a traditional standby queue due to a developmental disability like autism. If you think your daughter may qualify, you can have a pre-registration video chat before your vacation begins via the link on the DAS registration page. A parent or guardian must register on behalf of a minor under the age of 18, and the child who will use DAS must be present during the video call. 

    Before you initiate the live chat session, sign in to or your My Disney Experience account, and be sure you have linked valid theme park admission for each member of your party. Scroll down to the section that reads “Ready to Chat with a Cast Member?” and click the “Request Live Chat” button when you and your daughter are both present and ready to participate in the video chat.

    I hope this information helps, Helen, and that you have a magical experience at the Walt Disney World Resort! Please send us any other vacation planning questions you may have as your trip approaches.

    Wishing you magic,
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Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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