Father and Child on Seven Dwarfs Mine Train
  • On Oct 24, 2022
    Nancy from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If a child in our party is on the Autism Spectrum how does the the park handle admittance onto the rides?

    Hiya, Nancy!

    Welcome back to planDisney! I am delighted to hear that you are planning a visit to The Most Magical Place on Earth. One of the reasons I love Walt Disney World Resort is their commitment to creating an enchanting and inclusive place for all Guests to visit. There are a variety of services available for Guests to support you and your travel party in having the best trip ever. When it comes to difficulty tolerating extended waits in a traditional attractions queue, there is a service provided called Disability Access Service. This service is also commonly referred to as DAS. DAS allows Guests to schedule a return time for select experiences via the My Disney Experience app. You can enjoy time in the park and return to the attraction during the scheduled return time, rather than physically waiting in the standby queue. 

    You can read all about the Disability Access Service (or DAS) on the Walt Disney World Resort website. If the child in your party would benefit from this service you can pre-register online before your arrival. You can request a live video chat on the Walt Disney World website 2-30 days prior to your visit to Walt Disney World Resort. The Guest in need of the DAS will also need to be present on the call. Before registering be sure to create a My Disney Experience account for yourself and everyone else in your travel party, including the child that will be using the Disability Access Service. Then link the accounts together. This essential step will allow the Cast Member to set up the service and create return times for attractions before your vacation begins. During your call, a Cast Member will be able to set up two return times for each of your theme park days. Pro tip: Spend some time reviewing the eligible experiences with the child before the call. This way they can pick their favorites ahead of time. This can be a real time saver! Live video chats can be requested from 7 AM to 10 PT ET daily. 

    You can also register for this service after you arrive at Walt Disney World Resort. You can stop by any of the Guest Relations locations inside the four theme parks to request Disability Access Service. The Guest that will be using the service will also need to be present to set up DAS. 

    I also recommend checking out the Attractions Guide for Guests with Disabilities before you arrive. I frequently travel with a child who uses DAS and we have found this guide to be incredibly helpful when determining what attractions are within their comfort levels. 

    I hope your upcoming adventure is memorable and magical!
    We'll see ya real soon!
    Tammy 
thumbnail image for Tammy

Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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