• On Apr 5, 2019
    Jennifer from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have a child with cognitive disabilities and use a disability stroller that doesn't fit in the stroller guidelines. I've heard there are disability exceptions, but how do we get it cleared at City Hall if we get stopped at security?

    Hi, Jennifer,

    You likely have heard about the recent Moms Panel Update outlining upcoming changes to Disneyland Resort Park Rules, including eliminating in-park smoking areas, and park policy changes related to stroller size, stroller wagons, and ice. I've learned that these updates are done with great care, research, and deliberation, always with an eye toward improving the overall guest experience as much as possible. I appreciate how hard the Disneyland Resort Cast Members work to keep making it the Happiest Place on Earth.

    As a parent of children with cognitive disabilities, I'm really grateful for the kind, understanding Cast Members and accommodations available at the Disneyland Resort. Even with the latest rules changes, the approach to making accommodations for guests with disabilities at Disney Parks remains the same. I recommend that you email or call Disney Parks Disability Services to obtain specific information regarding procedures for bringing in a stroller to be designated for use as a wheelchair.

    I hope you have a magical time as you continue to visit the Disneyland Resort. See ya real soon, Jennifer!

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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