Disabled little girl with Cinderella
  • On Jun 28, 2019
    Tani from GA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Is a child with cancer considered a diabilty?

    Dear Tani,

    Thank you so much for stopping by with your question! I am so sorry to hear that a child in your family is going through such a difficult time. I can only imagine how hard all this journey must have been. I am glad, though, that you are considering bringing this little mouseketeer to the Most Magical Place on Earth. I am sure that for at least the duration of the trip, he/she will be in high spirits, enjoying all the magic the Walt Disney World Resort has to offer.

    I imagine either the symptoms he/she has or the medical treatment itself may present their own physical challenges, preventing this child to wait in a conventional queue environment.

    Disney has a firm commitment to making sure all of their guests have a wonderful experience when visiting its theme parks and, as part of such commitment, they have developed a program called Disability Access Service (DAS) which allows Guests with disabilities at Walt Disney World Resort to receive a return time for attractions based on the current wait time for the attraction they are interested in. Once a return time is issued, Guests can go meet a character, grab a bite to eat, enjoy other kinds of entertainment or even visit another attraction until it is time to go back to the first attraction. Keep in mind that this service can be used in addition to FastPass+Here is a link to more detailed information

    The DAS card may be issued at any Guest Relations Office inside the theme parks. Eligibility will be determined upon arrival and through a brief conversation with a Cast Member. If you need special assistance before obtaining this card, please speak to Cast Member nearby and let them know what you need. 

    If you would like to access even more detailed information, please send an email to Disability.services@disneyparks.com or dial (407) 560-2547 to speak to a friendly Cast Member. 

    Tani, hopefully this information will be useful in your planning. I wish you and your family member a fabulous time while visiting Disney World! 

    See ya real soon,
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Meet the Panelist: Desiree, Peru

Hi! I'm Desiree from Lima, Peru. My family will never ever tire of visiting the Most Magical Place on Earth, even if means traveling almost 3,000 miles to do so! My husband and I love to watch the fireworks with our kids, but the best magic happens when the grandparents come along and we all feel the same age in front of Cinderella Castle! I love giving tips about different types of resorts and traveling with multigenerational groups.
Learn More About Desiree

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