Mickey and Minnie Statues in Front of Fireworks
  • On Dec 8, 2022
    Melissa from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Our child is autistic and we would like to take advantage of DAS, However we won't be getting our tickets until we arrive each day. How will that work? We know the dates we're going to each park if that helps.

    Hi Melissa! Welcome to planDisney.

    Thanks for bringing your very important question to planDisney. I want to make sure your family and especially your Mousekeeter has a fun and inclusive Walt Disney World Resort vacation. First, I want to verify that you have indeed purchased your Theme Park Tickets and secured Disney Park Pass Reservations. Both are needed for visitors three years of age and older to enter the four theme parks. You do not have to physically have your Theme Park Tickets in order to make your Disney Park Pass Reservations. Using your confirmation number or Ticket ID number, make sure you link your tickets to the My Disney Experience Mobile App. If you need help linking your tickets, you can refer to the steps here. If you have not made your Disney Park Pass Reservations, you need to do that sooner than later. Here is the availability calendar.

    You have two options to register for the Disability Access Service (DAS). You can wait until you enter the theme parks and stop by Guest Relations with your child to get approved. Once completed, you will be able to make DAS selections right from the mobile app. I suggest you take advantage of pre-registering via a video chat with a Cast Member. You can do this now and up to two days before your scheduled arrival. Your child will need to be present for the interview. Please make sure your entire travel party is linked in your "Family & Friends List" in the mobile app before your video chat. Once approved, the Cast Member can assist in making two one-hour return windows for select attractions for each day of your theme park reservations. Here is a list of experiences currently available with the Disability Access Service. 

    For additional information, please call Disability Services at (407) 560-2547. To read more about Services for Guests with Cognitive Disabilities, click here.

    Keeping it Magical,
    Cindy
thumbnail image for Cindy

Meet the Panelist: Cindy, Louisiana

Hey Guys, I'm Cindy (not the one from the castle) but a simple girl from Louisiana. I'm ready to help you navigate all things Walt Disney World Resort. Especially, if you love EPCOT festivals, adult trips, girls weekend getaways and my favorite runDisney weekends. So send me your questions, I'm here to help. Learn More About Cindy

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