Hello there,
Welcome to planDisney and thanks so much for your question!
The answer will largely depend on specifically what and where you're attempting to check out. However, if you're looking to book your next Disneyland Resort vacation then I would recommend doing that on the
Disneyland Resort website!
At the top of the page, you'll see a bar that says "Build Your Vacation" - this is what I typically use to kick off the planning process when I'm planning out my next visit. You'll enter your Check-in and Check-out dates, how many people are in your party, and which
Disneyland Resort hotel you're most interested in (my favorite is the
Disneyland Hotel). Once you click the "Click Rates" button, it will walk you through the purchase process all the way through where you'll check out.
If you're not planning on staying at a Disneyland Resort hotel, then you can visit the
theme park tickets page to purchase those directly. Similar to building your vacation package, which I outlined above, this will walk you all the way through the purchase process - including making your theme park reservations - up through check out and payment.
If you've already started the process on the Disneyland Resort website, you can check your cart and finish the check out process by clicking the
"Cart" button in the top navigation menu on the site.
If you're still having trouble, you can
reach out to a Cast Member at the Guest Information line and they should be able to help you out with the specifics of your situation.
Thank you again for your question!
Have a Magical Day,
Greg