Ariel in the parade at Magic Kingdom
  • On Apr 7, 2022
    Arnold from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Was checking to see if I could swap two of the theme parks around - eg: Instead of Animal Kingdom on Saturday, to switch it w/ the Hollywood Studios Theme Park on Tuesday. Didn't realize that when I tried, I lost my already paid for reservations. help!

    Oh, Arnold! I'm absolutely heartsick for you! I know you can't imagine a worse thing, so let's see if there's anything you can do to get sorted out.

    Walt Disney World does require theme park reservations, as you obviously know. In order to swap one theme park for another - like Disney's Animal Kingdom for Disney's Hollywood Studios - you have to cancel the reservations you actively have and rebook from scratch. Unfortunately, in your case, you're visiting at one of the busiest times of the year, and people are trying super hard to watch the theme park reservation availability calendar to snag a cancellation - like yours. 

    The first thing I am going to recommend is that you get on the phone as soon as you can with Guest Services. The phones are super busy right now, but if you can call as soon as they open at 7 AM or try close to the 11 PM closing time, your wait may not be as long. If there's anything that can be done, they may be able to help.

    Do you have Park Hopper tickets, by any chance? If you do, you can make your theme park reservation for the morning at ANY of the parks with availability. Scan in there, then after 2 PM you can hop to the park you really want to be in. You can even use Disney's Genie+ at the second park, so you can still plan to do some of the attractions you are hoping to do. 

    Try Guest Services first, Arnold. I'll be sending you all the pixie dust and positive thoughts!
    Anna
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Meet the Panelist: Anna, New Jersey

My name is Anna and I am a retired teacher with a J.D., a proud Navy wife with 30+ years of experience, mom to three daughters and a son-in-law, and grandmom to three tiny Disney fans. I have planned vacations for all sorts of special occasions and celebrations, but I really enjoy DVC vacations, helping military families, and assisting those with special dietary needs.    Learn More About Anna

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