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  • On Feb 21, 2022
    Dionicio from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I checked the reservation calendar before purchasing our tickets. After I completedy purchase, there are zero reservations for the day I purchased. How do I get a refund? I could not find the cancel option anywhere.

    Hey there, Dionicio! Welcome to planDisney!

    My first bit of advice is to double-check whether or not you have a park reservation. If you bought your park tickets directly through the Disneyland Resort website, the site would prompt you to select a date or dates to visit. When you select dates, you are making theme park reservations and do not need to go through a separate process to book reservations. You can check to see if you have a reservation on the Disneyland website. Visit My Reservations, sign in with your Disneyland Resort account information, and take a look to see if any dates are listed under "Upcoming Theme Park Reservations."

    Unfortunately, if there isn't a reservation listed, theme park tickets are non-refundable. I want to recommend two options for you if this is the case: 1) periodically check the Theme Park Reservation Availability, as people cancel, and an opening for your preferred date may become available. 2) You can hold on to your ticket and use the ticket to reserve a visit at another time. 

    I recommend you consider visiting Disneyland Resort sometime during the Disney California Adventure Food & Wine Festival, which will be held from March 4 through April 26, 2022. The Disney Food Blog recently posted the Food & Wine Festival Foodie Guide, and I have my eyes on the Maple Bacon Churro that will be sold at the Churro Cart near Redwood Creek Challenge Trail. 

    Good luck planning your visit to the Happiest Place on Earth!

    Best wishes,
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Meet the Panelist: Lola, California

To all who come to planDisney, welcome! I'm Lola, a Disney-obsessed mom of one from sunny California. Having grown up just a short drive from Sleeping Beauty Castle, Disneyland Resort quickly became my home-away-from-home. My favorite thing about Disneyland Resort is that it is the perfect playground for people of ALL ages. I am honored to help you, your family and your friends plan a magical experience at Disneyland Resort! Learn More About Lola

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