• On Dec 30, 2018
    Robin from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We checked in online. Will we need to still go to the front desk? Or will they let me know our room number. Also where do we get our drinking mugs?

    Hi Robin,

    Your vacation is just a few days away. How exciting! Let me help you quickly with your question so you can finish packing up your bags.

    Online Check-In is so convenient, and my family and I took advantage of it on our most recent vacation. Once you start the process, you will have the option to notify the Resort of your approximate time of arrival. You will then receive a text notification when your room is ready, including your room number. You can then go straight to your room and use your MagicBand to open the door. Although Check-In time is 3:00 p.m. for most Resort Hotels, every effort will be made to get your room ready as soon as possible. In any case, you can start taking advantage of all your Resort Hotel benefits, including Theme Park Tickets, and Dining Plan entitlements as early as 6:00 a.m.

    With all Dining Plans, each Guest receives a refillable drink mug, which is good for the entire stay. These can be picked up and used at any of the Quick-Service locations in any Disney Resort Hotel. Be sure to inform the Cast Member you are redeeming them as part of your Dining Plan, since they are also available for purchase.

    One last tip: you can keep track of room assignment and even unlock your door, with the My Disney Experience mobile app. So be sure to download it before you arrive to the Resort. See you real soon!

thumbnail image for Ricardo

Meet the Panelist: Ricardo, New Jersey

Greetings! I'm Ricardo. Originally from Argentina, I am an IT geek by day, and a leader of the Galactic Empire by night. I'm a husband, and father to two Jedi Knights who share their passion for Disney and Star Wars. Join me and together we shall plan the perfect Disney vacation! Learn More About Ricardo

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.