Hello Sridharan,
It's great to see you here at planDisney. I hope you're getting excited for your visit to the Disneyland Resort.
It sounds like you're seeing an issue with making your theme park reservations. What I am wondering about, Sridharan, is the message that you mention you saw on your screen. I'm wondering if the message might have said something that indicated your ticket has reached its theme park reservation limit.
Here's why I mention this. The
Theme Park Tickets & Reservations system is really taking care of two things for you when you purchase new theme park tickets as of May. First, the system is guiding you to select your theme park tickets (the number of days you want to visit the theme parks, the number of tickets you need, and the ticket type you want). Next, the system is guiding you to reserve your ticket dates. In this step, you're actually making your theme park reservations. After you reserve your ticket dates, the system is prompting you to select the theme parks for which you want to make your theme park reservations.
The Theme Park Tickets & Reservations system makes it convenient to complete two steps at the same time when buying new tickets -- making your theme park ticket purchase and making your theme park reservations.
It's possible, Sridharan, that you purchased your theme park tickets and made your theme park reservations. My suggestion is to take a look at your
"My Theme Park Reservations" information to see if your theme park reservations are displayed.
If you find that you're still encountering some issues with the Theme Park Tickets & Reservations system, my suggestion is to
call the Disneyland Resort Website Support team at (714) 520-6222. You can speak with the friendly Cast Members to look into the issue more closely.
I'm hopeful, Sridharan, that you have your theme park tickets and theme park reservations all set up and ready to go. This means you can go and enjoy all that magic that's awaiting you at the Disneyland Resort!
Jerry