Ahoy, Elizabeth! It's my pleasure to welcome you to planDisney. I am happy to help with your
Disney Cruise Line adventure beyond the reef. We share the same countdown, with just days to go before our time on the most magical ship at sea! I know the mixture of exciting anticipation and a long list of last-minute to-do's. But it won't be long before we hear that enchanting "Welcome Aboard!"
Your question about onboard credit intrigued me because I have not seen this information under "
My Reservations" on the site. Unfortunately, this is not available for you to search and find on your own. If you do not want to call, however, you can use the
online chat to ask a Cast Member. I did this just now because I am curious and wanted to be able to share my experience. The Cast Member asked for permission to send me a link to enter my cruise information (name, sail date, reservation number, etc.) so they could access my information. It only took a second for them to share the amount of credit awaiting me onboard.
If you would like to add more credit to your account before your cruise, you can do this through "
Onboard Gifts." With your cruise so close on the horizon, you need to do this soon as it closes 3 days before you sail.
You can also visit Guest Services aboard the ship if you have any
Disney Gift Cards or
Disney Rewards Dollars to apply to your account, or if you want to use a different credit card before the final charges are processed to the form of payment on file.
Elizabeth, I hope this helps and that you get the information you need regarding your onboard credits. If you have any other questions, please cruise back by
planDisney. And if your cruise is on the
Disney Treasure, I hope to see you celebrating at the "Let's Sail Away" deck party or
be-headed to the
Haunted Mansion Parlor. I'm dying with excitement!
SEA 'Ya Real Soon!
Jana