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Mom and Daughter at Disney's Polynesian Village Resort Room
  • On Mar 2, 2012
    Megan from NH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If i check in online from home can i still ask if there is any comp upgrades when we get there? Or is my room set in stone as soon as i check in 10 days early?

    Hi Megan,

    It certainly never hurts to ask, but I would recommend checking in at the desk, rather than online, if you plan to request a complimentary upgrade.  When you use online check-in, your room will be preassigned before you arrive and all of the information (keys, etc.) will be waiting in your online check-in packet before you arrive, so you may have a better chance if you wait to check-in the "Old Fashioned" way.

    Be sure to have any "celebrations" notated to your reservation and be sure to kindly request a particular building or location when you arrive to check-in.  Requests are not guaranteed, but the friendly cast members will do their very best to accommodate you.

    This doesn't mean you can't use online check-in...when you arrive, just be sure to mention your desire to upgrade, and don't forget to mention any "celebrations."  Even though you use the online check-in feature, you will still be able to discuss your requests directly with a cast member, and if an upgrade is granted, your room keys can be easily reprogrammed.

    Lots of luck,

    Amanda F. 
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Meet the Panelist: Amanda, California

Greetings from California! I am here to help make your visit to the Disney Parks as pixie-dusted as possible! As a regular to both Disneyland and Walt Disney World, I am ready to put my coast-to-coast Disney Parks knowledge to work for YOU! Learn More About Amanda

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