Mom And Son Nemos Reef; mom hugging son; laughing
  • On Jan 4, 2020
    Annemarie from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I did our check in online for our cruise on the Wonder, so we did not receive the registration book with the cards to give to family members for "in case of emergency" with phone numbers. Where can I find it?

    Ahoy, Annemarie! So happy to hEAR about your upcoming cruise. With Broadway caliber entertainment, delicious dining, amazing ports, and fun activities, you're in for a WONDERful vacation. 

    Good on ya for already completing Online Check-In! Usually the Guest Travel Booklet  is mailed out a few weeks prior to your sail date. So depending on your departure date, it could still arrive in time. You are correct that the booklet contains Contact Cards with Disney Cruise Line Contact Information in case a friend or family member needs to reach you while you're on the ship.

    Even if you didn't receive a booklet, you can provide family and friends with the following number to call: 1-888-DC-AT-SEA. Shore-to-ship rates apply for these calls, the caller will need to know the name of the ship and your stateroom number, and there's a maximum call length of ten minutes. 

    In addition, as far as overall connectivity, Disney Cruise Line features Cellular at Sea phone service, so you can use your own cell phone or wireless PDA just as you would on land. Available from most cell phone carriers, this service is currently available in staterooms. Usage rates and international roaming rates vary as you travel, so I'd suggest contacting your cell phone provider to learn these rates before your cruise.

    I hope that your vacation will be nothing but smooth sailing and not involve any rough waters as far as an emergency. However, you are wise to plan ahead and be organized. I always say that if I anticipate something like an emergenSEA and get all my ducks in a row, then I won't actually have any issues because I planned ahead! 

    Pick up your SHELL phone or computer to send us any other questions you might have.

    Bon Voyage!


thumbnail image for Sherry

Meet the Panelist: Sherry, South Carolina

Ahoy there! I'm Sherry, a wife and mom to two, lawyer, and blogger from South Carolina. Family time is precious, so making the most of it is a top priority. That's why planning cruises to exciting destinations, trying new port adventures, and experiencing fabulous entertainment and dining is my jam! I'm thrilled to be your personal navigator as you chart your course on your next Disney Cruise Line vacation.  Learn More About Sherry

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.