Hi Erissa!
Thank you for visiting planDisney with your question! It’s wonderful that your daughter has a complimentary ticket to enjoy
Walt Disney World Resort. Checking the expiration date of a Disney complimentary ticket is simple, and there are a few ways to do it.
The first and easiest option is to log in to your
My Disney Experience account. Once logged in, navigate to the “Tickets and Passes” section. If the complimentary ticket has already been linked to her account, you should see the ticket listed there along with its expiration date.
If the ticket is not yet linked, you can add it by entering the ticket number found on the back of the ticket or in the confirmation email if it was sent electronically. After linking it, the expiration date should appear in the account details.
If you don’t see the expiration information online or if you encounter any issues, you can contact the Disney Ticket Services team for assistance. They can be reached at (407) 939-5277. A Cast Member will be happy to look up the ticket information and confirm the expiration date for you.
Another option is to visit the Guest Relations windows at any Walt Disney World Resort theme park or the Disney Ticket Center at
Disney Springs. Bring the ticket or the ticket number with you, and a Cast Member will assist you in retrieving the expiration details.
I hope this helps you find the information you need! If you have any additional questions or need further assistance, don’t hesitate to return to planDisney.
Have a magical day!
~Yael