Characters on Starcruiser
  • On Mar 12, 2022
    Stacy from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How to check the balance on my account

    Howdy Stacy,

    From one Texan at heart to another Texan, welcome to planDisney! I’m so happy that I get to answer your question today. One of the best parts of purchasing a Walt Disney World Resort Vacation Package (besides all of the Magical Extras, of course) is that you get to pay towards your balance over a period that fits your schedule best. It allows you the opportunity to have the trip of your dreams while being friendlier to your wallet.

    To check out your current balance owed on a Walt Disney World Vacation Package, you will need first to access your My Disney Experience account. Once you’ve logged in, navigate to “My Plans.” Under “My Plans,” you should see all of the details for your upcoming trip, including where you are staying, park pass reservations, and dining reservations. Next to your Walt Disney World Resort Collection Hotel reservation, you should see an option to “Make Payment.” Once you click it, you will be able to see how much your remaining balance is. If you do not see a total or have a room-only reservation for your trip, you will have to locate the confirmation email you received when you booked your resort hotel. That will show you how much you have paid and what is remaining. A final option available to you is to reach out to a Cast Member at (407)-939-4357 for further assistance. However, I would recommend calling either early in the morning or late in the evening if you choose this option due to increased wait times. You will spend much less time on hold.

    I hope this was helpful and you can locate your balance for your trip. Don’t forget that if you have booked a Walt Disney World Resort Vacation Package, the final payment is due 30 days before your trip starts.

    Happy Planning,

    Ashley F.
thumbnail image for Ashley

Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.