Oogie Boogie Bash
  • On Sep 14, 2021
    Celestine from CA Asked

    When I check availability it shows that both parks are available so I buy the ticket and then when I go to reserve it says reached limited capacity. It doesn't make sense because when I got back to check availability it is still available.

    Hey Celestine!
     
    Welcome to planDisney!
     
    It looks like you’re planning a trip to the Happiest Place on Earth! It’s such an exciting time to visit with Halloween Time at the Disneyland Resort in full swing! One of my favorite things to do is try all of the seasonal food and treats around the parks. Make sure that you take a look at the Foodie Guide to Spooky Eats and Treats Halloween Time 2021 at Disneyland Resort! They have some amazing items listed at both Disneyland Park and Disney California Adventure Park! The next time I visit I’m definitely going for the Supernova Special. I'm such a sucker for pizza!
     
    I’m sorry to hear that you are having issues with your theme park reservations. Without being able to see your ticket. It’s hard to tell what’s going on. If I were you, I would call Ticket Services to have them straighten it out for you. If I had to guess, I think that you might be trying to book a reservation for a higher tier day than what you purchased your ticket for since you're still seeing availability. You could try booking a different day but Ticket Services is really going to be your best solution.
     
    Well Celestine, I hope you can get this taken care of so you can visit the parks soon!
     
    Remember, always believe in the Magic!
     
    Andres
     
thumbnail image for Andres

Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop and use fastpasses like a pro! Learn More About Andres

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