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  • On May 5, 2021
    Suzanne from CA Asked

    When I check availability, I can see that the park hopper dates I want to book ar available but when I cancelled my reservation and I'm prompted to rebook, the dates I want show as not available. What can I do?

    Howdy Suzanne! 

    Welcome back to planDisney!  I am honored to help you with another great question!  Oh, boy!  Let’s go!

    I see that you have the park hopper added to your theme park tickets!  I am super excited for you!  The park hopper option works a little differently at this time!  You will need to make a Theme Park Reservation for the park you will visit each day.  After visiting the theme park that you booked your Theme Park Reservation for each day, you will have access to the other park at 1:00 P.M. each day.  You will be able to park hop depending upon capacity availability.  I just looked at the Theme Park Reservation Availability, and at this time, there is availability to make your Theme Park Reservation at Disneyland Park and Disney’s California Adventure Park.  You stated that you have canceled your reservation but are unable to book another one.  I recommend going to your Disneyland account and checking in the “My Plans” section to double-check that your Theme Park Reservation is canceled from your account.  If your reservation is canceled and you do not show any plans for that day and are still unable to make a reservation, then you will need to call The Disneyland Resort for further assistance!  I recommend obtaining your Theme Park Reservations as soon as possible because these days will book up quickly!

    I know you are over the moon excited to visit The Disneyland Resort during this special time!  There is nothing like being at “The Happiest Place on Earth!”  As you continue to make all of your plans for your visit to Neverland, if you have any more questions, please come back to planDisney!  We are so excited to help you make unforgettable memories in just a few weeks, Suzanne!

    See Ya Real Soon,
    Tamela
     
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Meet the Panelist: Tamela, Alabama

Howdy, y'all! I'm Tamela from Alabama and Walt Disney World has been my home away from home for over 40 years. My husband and our two sons love our Walt Disney World vacations and we love helping others with theirs. I have experienced the Walt Disney World resort as a child, teen, single adult, couple with and without babies, and beyond! I love to help plan multi-generational and large group vacations. I look forward to helping you plan your next Walt Disney World vacation. Learn More About Tamela

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