Mom and Dad planning vacation
  • On Mar 4, 2021
    Riley from PA Asked

    My chat button isn’t showing up help

    Hiya, Riley! 

    It sounds like evil Emperor Zurg has a hold of your “Chat” button! Let’s see what we can do to release it from his grasp! 

    Sometimes, the “Chat” option will not automatically pop up when you are browsing the Walt Disney World Resort website. In order to locate this button, visit the Help Center page! The “Chat” button should appear on the righthand side of your screen with a little conversation icon below it. If a Cast Member is available to chat with you, the “Chat” button will be dark. Click on the button to begin your conversation! If the “Chat” button is gray, all Cast Members are currently busy, and you will need to wait. 

    You’re always welcome to call and email Cast Members in order to get your needs met, or you can bring your specific questions to us at planDisney! We absolutely love helping Guests plan Disney vacations, and we’d be thrilled to help you further! 

    Keep moving forward
    Allyn
thumbnail image for Allyn

Meet the Panelist: Allyn, Wyoming

Howdy Partners, I'm Allyn! My home has been, and will always be, the Walt Disney World Resort. But, when I'm not "home," I live in the heart of Wyoming. I'm living my fairy tale as a professional fine jewelry designer, fitness instructor, wife, and an extreme Disney enthusiast! Dreams do come true, and I cannot wait to share all of my magical Main Street, U.S.A smarts with you! Learn More About Allyn

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