MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Apr 9, 2024
    Julie from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Our charging cord doesn’t seem to fit our magic bands.

    Hey there, Julie!

    Thanks for bringing your question to planDisney. It looks like your visit is just hours away and I know you must be thrilled to get the magic started.

    MagicBand+ comes with a charging cord which will allow you to enjoy their full functionality and properly link them to your My Disney Experience Mobile App before your trip. You'll need to be sure the two small gold prongs align with the correct area on the underside of your bands. Once you match them up press firmly to secure the band into the docking cradle. You should see a ring of light begin to illuminate on the front of the band as it fully charges. If you have older generation MagicBand you won't need to charge them using the cords from MagicBand+.

    Though I'd like to think technology will always work as designed, you might need to try additional troubleshooting. My friend Brent noticed his MagicBand+ wasn't holding a charge on a recent trip but he visited Guest Relations and was given a voucher for a replacement. I'm hopeful this won't be the same situation for you but know that a solution is almost certainly available once you arrive on site. I'd recommend contacting the My Disney Experience, MagicBand and MagicBand+ Team by phone for further assistance before your visit to see if you can get to the root of any issues before your trip.

    While visiting the parks I make sure to charge my bands each night so they are ready to go the next morning. But don't worry if you forget. As long as the bands are connected to your account, you should still be able to use them to unlock your resort room door and enter the theme parks and Lightning Lane entrances even if your band's battery runs out.

    I hope this was helpful, Julie. If you need additional guidance or planning assistance please don't hesitate to come back to planDisney and let us know.

    Magic and memories,
    Amy
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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