• On Jul 30, 2021
    Bernie from NM Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, With so much changing so quickly in the news lately I would like to be prepared for any interruptions that may derail our trip to Disney World. Could you please give me the cancellation policy for hotel resort and ticket packages? Thank you!

    Hi Bernie,

    Hey there, hi there, ho there, Bernie! Thanks for coming to see us at planDisney, where we always enjoy sharing tips from our own Walt Disney World Resort vacations. 

    It sounds like you booked a Walt Disney World Resort vacation package that includes your Resort hotel accommodations with the Disney Resorts Collection and theme park tickets.

    Let me share the current Terms and Conditions for vacation package cancellation and refunds. I always recommend taking a look at the Terms and Conditions that are displayed during the booking process. It's a great way to help with planning.

    When you look at the current Terms and Conditions for vacation package cancellations, you'll see that they point out three time periods. 

    If you cancel your vacation package 30 days or more before your arrival, you can be refunded the amount that you paid. The refund would exclude any cancellation fees from third-parties and would exclude costs that are non-refundable like travel protection plans.

    If you cancel your vacation package between 2 and 29 days before your arrival, you can be refunded the amount that you paid, and a $200 cancellation fee would be deducted from the refund, which would again exclude cancellation fees from third-parties and costs that are non-refundable.

    If you cancel your vacation package 1 day or less before your arrival, or in the event that you do not show for your reservation, the full price of the vacation package would be non-refundable.

    My suggestion is to call the Walt Disney Travel Company at (407) 939-7675 to talk through the Terms and Conditions specific to your vacation package to help you best plan and prepare for your trip.

    I also suggest staying in the know with updates on the Walt Disney World Resort to help you get ready to visit.

    Bernie, here's wishing you lots of fun for your Walt Disney World Resort vacation, and here's wishing you lots of Disney magic in your day today!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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