Cinderella Castle 50th Night
  • On Nov 22, 2021
    Elaine from TX Asked

    I changed my travel party and need to order a magic band for one of them but they aren't showing up in the list of people to order for. I see that I manage them and I see them in all our plans, but not in the list to order a magic band.

    Hi Elaine,

    Welcome to planDisney! 

    Kudos to you for managing your My Disney Experience account, having everyone linked in your My Family & Friends List, and for ordering MagicBands! You are a magic-making rock star! Since you said that you see everyone in your plans, I assume that you checked to make sure your new Guest is actually on the resort hotel reservation. To order everyone a MagicBand through My Disney Experience, they need to be listed on the resort hotel or vacation package reservation.

    If your new Guest is on the resort hotel or vacation package and you still cannot order a MagicBand for that Guest, I suggest that you contact a Cast Member in Website Support by phone. You could also order a MagicBand through shopDisney.

    Looking at your arrival date, I am so excited to see you traveling during The Holidays at Walt Disney World Resort! We love this time of year and have a yearly tradition of visiting during this time. As you probably already know, the parks and resorts can get quite busy. Use the My Disney Experience Mobile App to make and modify plans.

    Elaine, keep up the excellent planning. I trust you have Disney Park Pass system reservations and advance dining reservations and that you are ready to use Mobile Food & Beverage Ordering. We cannot wait to welcome you to a world of magic!

    Magic and memories,
    Donyell
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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