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  • On Aug 15, 2022
    Debbie from Limburg Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I changed park reservations. They show up in my future plans. However my disney genie day still shows my old reservations. Tried everything, but it wont change.

    Hiya Debbie! Thanks for stopping by planDisney with your question!

    I'm so excited you have decided to plan a Walt Disney World trip for this upcoming October. The Halloween season is one of the most fun times to visit, especially with Mickey's Not So Scary Halloween Party returning to the Magic Kingdom this year. There is no better place to be than walking down Main Street, U.S.A. with a sweet treat in hand taking in the festive décor, which includes fall foliage and Mickey-shaped pumpkins!

    With the Disney Park Pass System in place, Guests are required to make reservations to the first park they plan to visit each day. It seems like you were able to make and change your park reservations successfully using your My Disney Experience account. One thing to note about changing your park reservations is that you need to cancel your original one first before making a reservation for the new park you want to visit. There is no option to modify using the current system.

    It appears you are receiving conflicting information when logging on to your My Disney Experience account. Since your "Future Plans" are displaying the correct park information, I have a good feeling that the change was made correctly and your new selections are accounted for. It may be that there are some technical difficulties with either your account or the app itself. If you just recently made this change, I would give it some time to correct itself. I would consider closing out the app and reopening it, or signing out of your web browser and signing back in. It may just need to reboot to display correctly in each section of your My Disney Experience account. 

    Your best bet will be to call the Walt Disney World Resort and speak to a Cast Member for assistance. I had some technical difficulties recently and they were able to correct everything on my account in a matter of moments. 

    Debbie, I hope you have an amazing time during your upcoming stay!

    See ya real soon!
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Meet the Panelist: Greg, South Carolina

Hello friends! Greg here from Charleston, SC. I am a Disney-loving husband and dad to two wonderful daughters. Walt Disney World Resort offers everything you want in a vacation and touches all the senses. From the sights to sounds and even the smells, there is something for everyone to enjoy! When our family is not riding "it’s a small world" or going on a Journey Into Imagination With Figment, we are readily planning our next Walt Disney World Resort vacation. Learn More About Greg

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